About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is for business/sales operation related activities – Sales compensation Planning and reporting, forecasting, basic analysis and report insights, monetization of services.

General Job Summary: The Business Operations Analyst is responsible for delivering internal operational support to HQ, Sales and Customer Service teams, enabling seamless operations through Salesforce and other business tools. This role involves generating actionable insights via sales performance reports and forecasts, maintaining CRM data integrity, and collaborating cross-functionally with HR Ops, Finance, and IT teams. The ideal candidate is passionate about operational excellence, cross functional collaboration and global coordination, with a strong commitment to supporting transitions and reviews across time zones.

Job Overview:

Prep detailed sales performance reports, Sales Incentives reports and system updates and dashboards that deliver actionable insights to support strategic decision-making.
Partner with Sales, HR Ops, BU Finance, and IT teams to ensure operational alignment and seamless execution of business processes.
Maintain and optimize the CRM system to uphold data accuracy and integrity, enabling reliable support for sales activities.
Fair understanding of Monetization of business processes.
Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities.
Participate in evening calls as needed to accommodate global reviews and transitions.
Perform additional business operations tasks as required, contributing to continuous improvement and team agility.

Requirements:

4 to 6 years relevant industry experience in Sales compensation, Incentive and operational activities.
Excellent Advance Excel Skills, Sales force, Incentive reporting and analysis.
Positive attitude and willingness to learn and upskills with tools – Xactly, Sales force, Tableau, Power BI etc. Strong analytical, problem solving and conceptual skills.
Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed
Strong written and verbal communication skills.

Education Requirements:

MBA in Business Analytics from reputed B-school.

Minimum Qualifications:

• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
OR
High School Diploma or equivalent and 4+ years of business operations or related experience.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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