Nuvia
General Summary:
As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.
Minimum Qualifications:
• Bachelor's degree and 1+ year of Support Engineering or related work experience.Preferred Qualifications:
Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Computer Engineering, Electrical Engineering Technology or related field.
2+ years of experience with HW, SW, and/or embedded troubleshooting and debugging.
2+ years of experience in a lab environment.
2+ years of experience with QC or other vendor SoC (system-on-Chip) issue debugging.
1+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
Experience with Lauterbach T32, Android debugging.
Good communication and excellent organizational skills.
Principal Duties and Responsibilities:
Support the execution of moderately complex software and hardware test with minimal supervision.
Write and maintain automation and system profiling scripts.
Setup and configure labs and lab setups, and maintain lab equipment.
Assists in evaluating complex system performance optimization activities such as profiling system usage, taking & initial analysis for log/dump.
Maintains test procedures, configurations, and results.
Troubleshoots software and hardware issues during testing phases, proposes solutions.
Provides technical support to internal engineering teams, contributing to resolve any test-related challenges.
Demonstrates a proactive approach to learning about company products, tools, and testing frameworks
Support Proof-of-Concept demo setup with guide from senior engineer.
Create engineering build for test / demo
Level of Responsibility:
• Works independently with minimal supervision.
• Decision-making affects direct area of work and/or work group.
• Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc.
• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$34.19 - $51.29The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.