To join Qualcomm Customer Engineering team and work with world leading WoS (Windows on Snapdragon)/Chrome compute device makers from design & develop to commercially launch exciting or new Qualcomm compute SoC products.

These Customer Engineers are expected to:

Understand every aspect of customers' requirements and designs
To communicate with internal product & development teams on any HW/SW design related issues/features from customer designs
To work with customers in resolving any feature development and product commercialization issues.

Responsibilities:

Provide training to customer
Assisting customer with some software feature design
Integration, development, system debugging on OEM designs.
Handling customer Q&A, and work closely with internal developers.

Skill/Experiences: (PMIC)

Knowledge on LDO/SMPS, Crystals/Clocks, Battery charging and Fuel gauge
Understand PCB Signal/power integrity
Able to review schematic/suggest changes for improvement
Experience on power & thermal management for compute devices will be a plus
Experience on 3rd party Embedded Controller (EC) and related peripheral drivers will be a plus
Strong communication and interpersonal skills, high motivation, the ability to learn quickly and must be a self-starter.
4-5 years’ experience, proficiency in C/C++ Programming and debugging.
Experience on Windows/ACPI/UEFI is a plus

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Preferred Qualifications:

• Master's Degree in Engineering, Information Systems, Computer Science, or related field.

• 3+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 1+ year of work experience in a role requiring interaction with leadership.

• Experience in a customer-facing role.

Principal Duties and Responsibilities:

• Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.

• Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions.

• Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.

• Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products.

• Writes detailed product technical documentation, application notes, and FAQs.

Level of Responsibility:

• Works under supervision.
• Decision-making may affect work beyond immediate work group.
• Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.
• Has a moderate amount of influence over key organizational decisions.

• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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