We are seeking a motivated and detail-oriented Support Engineer to join our team. This role is critical for ensuring the smooth operation of our lab environment through equipment installation, maintenance, and technical support. The ideal candidate will assist in executing tests, managing inventory, and maintaining compliance with safety standards.

Key Responsibilities

Install and maintain lab equipment, ensuring devices run the latest software versions.
Provide technical support to lab users and troubleshoot device or test equipment issues.
Execute tests and accurately document results.
Collaborate with stakeholders to prioritize and manage procurement needs.
Coordinate with suppliers and assist in building lab test infrastructure.
Manage lab inventory and ensure availability of necessary supplies.
Maintain compliance with safety regulations and keep the lab clean and organized.
Perform tasks requiring ladders and lifting equipment (3–4 kg).
Support data capture for computer vision research.

Minimum Qualifications:

• Bachelor's degree and 4+ years of Support Engineering or related work experience.
OR
Associate's degree and 5+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Preferred Qualifications

Experience with motion capture systems, robotic arms, Android/embedded devices, or XR devices.
Familiarity with lab management software and tools.
Knowledge of safety protocols and best practices in lab environments.
Experience with testing equipment, Android/embedded devices, and software tools.
Strong hardware and software troubleshooting skills.
Excellent communication and interpersonal abilities.
Ability to work independently and manage multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$47.70 - $71.54

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

Apply now

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