Company:
Job Area:
Engineering Group, Engineering Group > Hardware Applications Engineering
General Summary:
Job Overview
- Focus on local customers and manage customer quality issue solution for all Qualcomm products from customer R&D, mass production to field return
- Conduct lab test at system level test platform for returned failing devices from customer
- Update customers in a timely fashion regarding the status of quality issues or any requests
- Build good relationship with local customers for problem solving, quality improvement, quality performance tracking and customer satisfaction
- Work with local Application team closely for system level quality issue problem solving
- Cooperate with global CQE/PQE and related team for quality issue following up and worldwide CQE strategy implementation
- Work with local Sales/ Customer Service/ Engineering team closely especially for customer related PCN notification and following up
- Survey key customers frequently for quality review, QBR meeting
- Support QCT EMS team and involve in China RoHS regulation implementation
- Support more offshore facilities of worldwide customers
Qualification
- Bachelor’s or Master’s degree in Physics, Electronics, or related disciplines.
- Minimum 3 years of working experience as hardware R&D or Testing Engr from cell phone OEM, or AE/FAE/CQE from semi-conductor vendor with a good technical understanding, able to review customer's Block diagram/schematic/layout/test result and troubleshooting
- Good knowledge on cell phone chipset product quality standard/requirement, and strong skills in problem solving for system level quality/application issue
- Knowledge of quality tools and reliability concepts is a plus
- Strong interpersonal communication skill with customer and internal team
- Team work for problem solving
- Proficiency in English
- Familiar with quality system
- Afford for frequent domestic and oversea travel
- Being honesty and initiative
Minimum Qualifications:
• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 2+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
OR
Master's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 1+ year of Hardware Applications Engineering or Hardware Design experience or related work experience.
OR
PhD in Electrical/Electronics Engineering, Computer Engineering, or related field.
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