Company:
Qualcomm Intl Inc., Mexico Branch Office
Job Area:
Human Resources Group, Human Resources Group > Talent Development
General Summary:
The Instructional Designer will design, develop, and continuously enhance innovative learning experiences that equip Qualcomm’s global workforce with the skills needed to thrive in a rapidly evolving, AIdriven environment. This role blends strong instructional design capabilities with modern learning technologies, AIenabled tools, and datadriven insights. The ideal candidate is a creative systemsthinker who can translate complex technical concepts into accessible, engaging learning solutions while thriving in a fastpaced, highly collaborative environment.
This role requires full-time onsite work in Mexico City (5 days per week).
Minimum Qualifications:
• Bachelor's degree and 5+ years of Employee Development, Talent Development, Human Resources, or related work experience.
OR
Associate's degree and 7+ years of Employee Development, Talent Development, Human Resources, or related work experience.
OR
High School Diploma or equivalent and 9+ years of Employee Development, Talent Development, Human Resources, or related work experience.
*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Learning Design & Development
Design and develop highquality instructional content across multimedia and digital formats, including elearning, videos, simulations, microlearning, workflows, and XRenhanced experiences.
Apply instructional design methodologies (ADDIE, SAM) and adult learning principles to ensure solutions are effective, scalable, accessible, and globally relevant.
Build storyboards, prototypes, scripts, learning assessments, and facilitator/learner materials.
Use AI tools (generative AI, adaptive learning platforms, automation tools, agents) to enhance content development, create personalized learning experiences, and streamline workflows.
Uphold responsible AI practices, ensuring data privacy, fairness, and ethical use in all learning solutions.
Collaboration & Stakeholder Engagement
Facilitate content reviews, gather input, incorporate revisions, and maintain strong relationships with partners and stakeholders.
Project & Process Execution
Manage multiple projects simultaneously, from scoping through deployment, while ensuring excellent communication, quality, and ontime delivery.
Core Competencies & Skills
1. AI Literacy for Learning
Ability to use AI tools (generative AI, adaptive learning platforms, agents) to create, enhance, and personalize instructional materials. Includes using AI to speed content creation while maintaining Qualcomm’s innovation and quality standards.
2. DataDriven Design Thinking
Skill in interpreting learner analytics, performance data, and engagement patterns to shape design decisions, optimize experiences, and demonstrate program impact.
3. Prompt Engineering & AI Collaboration
Ability to craft precise, effective prompts that guide AI tools to produce accurate and instructionally sound outputs—storyboards, scripts, assessments, examples, summaries, etc.
4. Ethical & Responsible AI Use
Understanding of responsible AI principles, data privacy, and bias mitigation to ensure learning solutions meet Qualcomm’s global compliance requirements.
5. Instructional Design Expertise (ADDIE, SAM, Adult Learning)
Strong grasp of learning needs analysis, storyboarding, prototyping, content development, and evaluation. Ability to design solutions aligned with ADDIE and Qualcomm’s design process.
6. Agile Development Mindset
Comfort working in iterative development cycles, rapidly building and refining learning materials, and adapting to shifting requirements and technical priorities.
7. Technology Integration & Multimedia Development
Proficiency with elearning authoring tools (Articulate), LMS platforms, multimedia creation (video, motion graphics, infographics), and emerging formats such as XR or adaptive learning.
8. Collaboration & Communication with SMEs
Ability to partner with SMEs and crossfunctional stakeholders to translate complex concepts into accessible, learnercentered content.
9. Content Innovation & Creative Learning Experience Design
Creativity in designing interactive, engaging learning experiences including gamification, simulations, microlearning, and multimediarich content.
10. Continuous Professional Growth
Demonstrated commitment to learning emerging technologies, staying uptodate on AI trends and new design methodologies.
Strong proficiency with elearning authoring tools (e.g., Articulate Storyline, Rise), LMS platforms, and multimedia creation tools.
This is an individual contributor role within the Talent Development organization. The Instructional Designer will collaborate closely with HR partners, crossfunctional learning teams, and the Qualcomm learning ecosystem to create innovative, futureready learning experiences aligned to strategic business priorities.
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
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